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Casper Return Policy: A Comprehensive Guide to Hassle-Free Returns

May 26, 2023

Casper: A Popular Choice for Better Sleep

If you're looking for a quality mattress that offers a comfortable night's sleep, then Casper is one brand you should consider. Over the years, Casper has become synonymous with quality and comfort, making them one of the most popular options for those looking to improve their sleep quality.

What is Casper's Return Policy?

One thing that can make buying a mattress challenging is the fear of making the wrong choice. Fortunately, Casper has a return policy that allows you to try out their products without risk.


Casper provides a 100-night trial for you to test their mattress and other products. You can return the product within this period if you're not impressed. The company wants you to be satisfied with your purchase, and so they will work with you to determine the best way to resolve any issue.


Once the product is returned, the company will issue a refund within 1-2 weeks. You will receive a full refund. However, you have to wait for the company to collect the item before the refund can be processed.


If you want to exchange a product for a different size or firmness level, Casper is happy to help you. You need to contact customer service to initiate any exchange.


The company also provides a 10-year warranty from the date of purchase to protect you against any defects or damages experienced with their products.

How to Make a Return

Making a return is easy. You need to log in to your account, navigate to the return section, and follow the instructions to confirm your return. The company arranges for pickup of the item from your home.

The Bottom Line

Casper's return policy is a win-win situation for customers. You get to try out their products, safe in the knowledge that you can return them if needed. Casper is dedicated to ensuring you get a good sleep in their products, and their policy reflects that.

In conclusion, if you're looking for a comfortable, reliable brand that stands behind their products, Casper is one you should seriously consider. Don't hesitate to try out their products, knowing that if you're not impressed, you can return them hassle-free under their handy policy.


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