Keep reading for a full comprehensive review of Texas Quality Plumbing!
Location: 10814 Woodedge Dr, Houston, Texas 77070, US
Business Website: TEXAS QUALITY PLUMBING - Updated May 2025 - Yelp
Customer reviews can provide a wealth of information when deciding whether to hire a service provider, particularly for something as important as plumbing. Texas Quality Plumbing, a well-established company in Houston, TX, has serviced homes for over a decade. By analyzing insights from various customer reviews across multiple platforms, you can better understand the strengths and potential drawbacks of choosing this company for your plumbing needs. Let’s delve into the feedback from real customers and uncover what makes Texas Quality Plumbing a noteworthy choice.
Texas Quality Plumbing is based out of 10814 Woodedge Drive, Houston, TX 77070. Known for their comprehensive range of services, they handle everything from leak repairs and drain cleaning to complex tasks like gas line work and under-slab repairs. Their commitment to professionalism is evident in the uniforms and boot covers their employees wear. They also ensure quality service by offering a one-year warranty on most repairs. The company’s offerings are expansive, but it’s important to note they do not involve septic work or appliance repairs.
A critical aspect of any service business is customer interaction. Reviews frequently mention the respectful and courteous demeanor of Texas Quality Plumbing’s employees. From the initial phone call to the completion of services, customers have noted that the staff listens to concerns and provides clear explanations of the work to be done. While many reiterate the professionalism encountered, there are isolated instances of miscommunication, leading to dissatisfaction that you may want to consider.
Transparent pricing is vital when hiring a plumbing service. Many customers appreciate the upfront pricing model used by Texas Quality Plumbing. They charge a service fee ranging from $59.00 to $69.00 and offer free estimates. A prevalent appreciation in reviews is for the senior discount of 10%. However, there was a notable complaint where a customer felt misled by an exorbitant quote of $21,000, highlighting the importance of getting multiple estimates for significant work.
With a substantial rating of 4.9 out of 5 stars based on over 1000 reviews, it's clear that many customers find Texas Quality Plumbing to be reliable and skilled. The services frequently praised include their preventive maintenance and their prompt response to plumbing emergencies, a necessity given their 24/7 availability. Still, there are occasional reports of appointments being postponed, which may impact those needing urgent services.
While the positive reviews are predominant, it's essential to acknowledge feedback highlighting areas for improvement:
| Platform | Average Rating | Feedback Highlights |
|---|---|---|
| Google Reviews | 4.9/5 | Reliable service, timely response, full disclosure |
| BBB | A+ | High customer satisfaction, business integrity |
| Yelp | 4.5/5 | Courteous staff but some issues with pricing |
Texas Quality Plumbing services a wide area that includes Bellaire, Conroe, Cypress, Katy, Missouri City, Richmond, Spring, Stafford, Sugar Land, and Tomball. Maintaining service coverage across such an extensive area allows them to reach a broad customer base, enhancing their reliability and reputation across Houston and surrounding locales.
How can I contact Texas Quality Plumbing?
You can reach them at their phone number, 281-645-6957, or visit their location in Houston at 10814 Woodedge Drive, Houston, TX 77070.
What are the company’s operating hours?
Texas Quality Plumbing operates from Monday to Friday, 8:00 am to 7:00 pm, and on Saturdays from 8:00 am to 3:00 pm.
Do they offer emergency services?
Yes, Texas Quality Plumbing provides 24/7 emergency services to ensure you are never left without assistance during plumbing crises.
What types of discounts do they offer?
In addition to competitive pricing, Texas Quality Plumbing offers a senior discount of 10% and often provides promotions or seasonal offers.
Do they provide warranties on their services?
Yes, they offer a one-year warranty on most plumbing services and repairs, giving you peace of mind for the work performed.
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